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Operational Support

Cortex provides operational support to help you ensure that Cortex is running effectively.

Role Based Security System Cortex Security Role System
Cortex Security Role System

Cortex offers a flexible role based security system, allowing Service Providers to create and manage new roles. Additional menu items and web pages can be added to Cortex using the user interface. 

  • Standard Cortex security roles available on the Control Panel and can be used as templates for new roles.
  • Ability to customize new roles that meet the needs of your customers.
  • Simplistic tools available to set permissions and configure new web pages to the system.
  • Supports the addition of external website links within the Control Panel.

Provisioning Requests

Cortex complements any existing OSS software by giving full control and visibility of all provisioning processes through the standard Cortex interface.


Package Migration Wizard

Cortex allows Service Providers to reconfigure and apply new service packages to customers in a simple and effective manner.

Package Migration Wizard
Package Migration Wizard

  • Migration of Exchange 2003 customer to Exchange 2007 performed at a minimum cost & use of resources.
  • Supports bulk transfer for customer(s) and their users from one package to another.
  • Easy to use wizard tool to define target population.
  • Flexible to be applied on all hosted services where multiple packages exists.

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